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Sogeking
December 28th, 2010, 04:05 PM
Ok, so here's the deal. I have a Toshiba Satellite L455 laptop with Windows 7 that got attacked by a whole bunch of Trojans and worms and viruses.

Without having any anti-virus at the time decided that the only thing that would get rid of all this crap would be to wipe the hard drive clean (without backup) and restore to its factory "out of the box " settings. Well I went through setup and all that good stuff.

But shortly after that, it got attacked again but by one Trojan and I Immediately got rid of it with the help of Action Center in my control Panel.

I wouldn't have mind much but Now I can't access the Internet. I have wi-fi and I connected it to modem and it would say that I have successfully connected but when I open the browser(IE8) It would act as if it was not connected at all. And windows network diagnostics can't find the problem at all.:what:

I thought the wi-fi was messed up so I took an Ethernet cable and directly connected it to the modem and I would still get the same message as with the wi-fi. I know it is not the modem because this computer that I am posting with is connected to the same modem via Ethernet cable and the Internet works fine on this one.

My question is that how do i connect to the Internet so that I can download anti-virus software so that I can get rid of what is causing all of this to happen? Any help is appreciated and thank you in advance :)

Azunite
December 28th, 2010, 04:17 PM
Ugh, Toshiba...

Check the modem, if all lights are on but even the internet light is not on then you cannot conect.
Why download antivirus software? Go to a store

Sogeking
December 28th, 2010, 04:27 PM
All the lights are on(Power, Ethernet, Wireless, DSL, and Internet lights). My modem(2wire gateway) is working fine otherwise I wouldn't be able to respond.

I was going to download Norton anti-virus free trials to get rid of this crap.

Commander Thor
December 28th, 2010, 10:19 PM
If IE8 is simply acting as if you're not connected to the interet, even though your network status indicator says you have internet access, see if your LAN settings have been tampered with.
If the settings look any different than the screenshot below, change them.
http://hcx0oa.blu.livefilestore.com/y1pUT69v-EseW62ZeAtcJi3SKHeyx7CWqaCW31d1QHxNRN0GgO-VYNut9gNcqApgA0SkEtNhhCJLaslZuxMtiBkToK5k6K5ZXhO/IOLANS.PNG