This USB device can perform faster if it is connected to HI SPEED USB 2.0 port

[Oblivion]

Mkay, so whenever I connect my calculator (TI Nspire) to my computer, I get 'This USB device can perform faster if it is connected to HI SPEED USB 2.0 port' even though all my USB ports are hi speed 2.0 ports.
I have tried other ports, etc. and they don't work either.

So then you might ask, 'It will only be a bit slower, why do you need it to be perfect?'
I would then respond 'The TI computer software doesn't recognize it unless it is connected to a hi speed 2.0 port.'

Mhmm. Dilemma.

[Kiros]

Have you tried installing updated drivers?

You know, it might be that your calculator uses the USB 1.1 standard instead of USB 2.0. Have you checked the manual?

[Oblivion]

Well its a brand new calculator, and brand new computer
So I think everything would be up to date right?

[AutumnDae]

Okay, I have no idea what to do to fix that, but I do have a question.

Why do you plug calculators into your computer? It's a graphing calculator I am assuming, but what's the purpose? It can do everything without being connected to a computer, can't it?

[Oblivion]

To download OS upgrades, and transfer data from older versions to newer versions, that can't directly connect.
And to back up programs, apps, etc.

[AutumnDae]

Oh. I just used my graphing calculator to do basic math, along with a few graphs. I hardly knew how to work the thing. :P

[Jesse]

Did you install the TI Connect software before or after you first connected your Calculator?
Or do you even have TI Connect installed at all? (The latest one from education.ti.com, not the one that came on the disk)

[Oblivion]

Yep, I installed it before connecting.
Thats the problem- the software (updated from TI) doesn't read the calc.

[NightHawksr71]

Do you know what your Motherboard model number is?
If so download the latest drivers for the chipset/USB and try that.
Just be careful as the wrong drivers will more than likely cause a BSoD

Short of that Go to device manager and uninstall the USB2.0 drivers. reboot.
Let them re install automatically and try after that.

Motherboard Model would be very useful.

[Aηdy]

I had this problem on my old computer. Do windows update, also if your computer came with any driver CD's, check if there are any drivers for the chipset. If not then look on the manufactures website, put in your computer details in the support section and try and find some drivers there. If it was custom built, then find the make and model of the motherboard, and find drivers from those details.

Why do you plug calculators into your computer? It's a graphing calculator I am assuming, but what's the purpose? It can do everything without being connected to a computer, can't it?

I can plug my TV remote into my computer via USB :P It's to set it up and update it.

[Oblivion]

I figured it out ;)
Well kind of. It still gives me that message, but at least it recognizes the calculator.
I can still update etc. now, it just isn't very fast.

[Skhorpion]

Your USB port is probably V1.1. Doesn't make much of a difference, but you could get a USB card.

[Oblivion]

Your USB port is probably V1.1. Doesn't make much of a difference, but you could get a USB card.

But i just bought it like 2 or 3 months ago, brand new?

[Aηdy]

Your USB port is probably V1.1. Doesn't make much of a difference, but you could get a USB card.

USB 1.1 is years old now! You cannot buy a new computer without USB 2.0 any more.

[NightHawksr71]

USB 1.1 is years old now! You cannot buy a new computer without USB 2.0 any more.

Correct. Barring Motherboard and driver errors, Your ports should go at full USB 2.0 speed (~450Mb/s IIRC)

[Kiros]

Well its a brand new calculator, and brand new computer
So I think everything would be up to date right?

Everything may be up to date, but there's no reason to actually have USB 2.0 on a calculator. You won't ever be transferring a significant amount of data, and since it would be more cost efficient to install a USB 1.1 port, it only makes sense that the calculator would be limiting it.

Have you tried to Google TI calculator USB 1.1?

Have you looked in the calculator's documentation to see if it can actually make use of USB 2.0?

[Skhorpion]

Many motherboards allow changing the USB port speed in the BIOS. Try poking around in the BIOS if you're familiar with it and see if there's any option like that.