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Φρανκομβριτ
February 2nd, 2009, 01:38 AM
Okay, so I have been a loyal o2 customer for 6 years. I've probably put £500 alone on my phone, all because of Jersery telecom. I was happy with them. I loved my service, I loved everything about them.

I am going back to England in may, so I called to check up on my ballance. 5 quid 27p. However, my account has been frozen for innactivity, and will not be re-openned. Now, I am forced to get one of my friends to go out, buy me a new SIM, ship it to me, along with a top up card, and also have my o2 phone unlocked.

Account inactivity: 6 months

Virgin Mobile's policy: 365 days
Vodafone's: 2 years


this is bollocks

Kiros
February 2nd, 2009, 11:26 AM
It wasn't a prepaid kinda thing, was it?

Requin
February 2nd, 2009, 11:30 AM
That's phone companies for you. I'm with 02 as well. But I don't live somewhere else other than the UK.

I guess as you don't live in the UK, they count that you haven't used your Uk phone???
I'm just typing ideas really.
But remember, they are there to make money, not for your benefit.

EDIT: Good to here your coming back to good old Blighty!

Φρανκομβριτ
February 4th, 2009, 04:06 PM
It wasn't a prepaid kinda thing, was it?

That it was!

That's phone companies for you. I'm with 02 as well. But I don't live somewhere else other than the UK.

I guess as you don't live in the UK, they count that you haven't used your Uk phone???
I'm just typing ideas really.
But remember, they are there to make money, not for your benefit.

EDIT: Good to here your coming back to good old Blighty!

I'm getting my mate to buy me a sim and top up card with Virgin. I'm done with o2. It sucks 'cos I liked them.

[russian-accent]It is have good to be come back to home country [/russian-accent]