Is a "stuck" or "dead" pixel a factory defect?

[Brandon639]

This is copied from my thread at AppleInsider, mostly an audience of adults, so thats why I was trying to sound professional xD
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Hello,

Let me first give a little info about my iPod touch. I have taken care of this thing like it is my child. Never dropped, never lent to someone, heck, I use a second iPod I have for things like taking it in the car, or on my go cart. I never do anything "risky" at all.

As a side note, I've had it since April 2nd, 2008. If that matters.

Recently, I have found a "stuck" or "dead" pixel. Ouch. I was wondering, would this be covered by the one year warranty from Apple? If so, heres the kicker, I bought it at a Wal*Mart. Would it still be covered by the warranty? Also, could I get my money back, instead of a new iPod? Because if so... That would fit nicely in my fund for an iPhone

Thanks everyone,
Brandon

[Whisper]

money back?

ya not gonna happen

[Oblivion]

Did you have apple care? They will send you a new iPod if you send yours back, and then you can sell it new in box on ebay for a little less than you bought it for

[0=]

I doubt it if he bought it at Wal Mart. They wouldn't do anything about my sister's laptop. They said it needs to have a lot of them, so you might be out of luck with your iPod screen until more die.

[Brandon639]

Hmmm. Well, Apple is normally good about costumer support. I'm going to Indianapolis to visit my grandparents, and my grandpa is taking my to the Apple Store, so I will talk to them about it there. I'll keep you guys updated.

[Sugaree]

I have the protection plan from Wally World when I got my nano. I don't think you'll get your money back. You could try and refund it for a new one but it's more than likely not to happen

[Bryan B]

Yes I also had a problem with my iPod and I went to and Apple Store and they said to me that they have to check it out for 1 week and then they change it for other new ipod

[paul955]

This is the first thread i see that has nothing to do with sex haha.
I would suggest going to an apple store to see what they say, because that is definitely a factory defect (it would be pretty hard to bust just one pixel on purpose).

but then again, walmart isn't the nicest place with customer service.

[Aves]

Please don't bump old threads.

:locked: