Xbox live problem......HELP

[XxAssasiNxX]

Recently our old modem or whatever wasn't working so we gota new one. So basically the one were using now works fine with everything else but with Xbox live its a different story.

Every time I log on to my account it dosent connect so I have to disconnect, put the password in and then it usually works

So after that I just go to play halo reach or something and I can barely find players, It keeps on disconnecting from Xbox live in the middle of the game. It's really annoying what's happening here. It just keeps on disconecting.

I really need some help on how to fix this problem because I can't even play one game without disconecting from Xbox live.

Note: this only started happening when we got the new wifi modem.
PLEASE HELP!!!!:(

[ackmedsgirl666]

it seems to me that there may be a connection problem with your new modem
id have your parents take a look
perhaps ur xbox isnt connected properly as well

[Nathan Numberless]

Yeah! HALO EEZ AWESOMEZ!!! It sounds like you need to get better internet and stop connecting off of walmart :p Lol jk thats all I wanted to say

[XxAssasiNxX]

it seems to me that there may be a connection problem with your new modem
id have your parents take a look
perhaps ur xbox isnt connected properly as well

Nah my parents wouldn't have a clue what to do.....I really need someone that's had this problem before offer advice..

[Nathan Numberless]

Are you using bell? Because bell sucks. This is what happens when you use bell.

[ackmedsgirl666]

well if your not using an upgraded modem that may also be the problem
try diagnosing your internet connection from your computer
'if your using wireless on your xbox you may have to get an ethernet cable to keep connected. try that and see if it solves the problems
same thing has happened with my ps3 in the past and i tried an ethernet and problem was fixed and PSN didnt keep booting me off

[PinkFloyd]

get professional support like geek squad.

[ackmedsgirl666]

get professional support like geek squad.
hate to say it but my boyfriend is a computer professional
do you my friend happen to know who geek squad is
geek squad is just a bunch of ppl off of the street that claim they know everything about comp0uters and best buy pulls them in and gives them some extra training to add onto what they already know. like really u need a computer degreee for this shit....
dont trust geek squad nuff said

[HunterSteele]

When you say modem do you really mean router?

[ackmedsgirl666]

yes modem
in technical terms a modem is what is used for ethernet not direct wireless and a router is what is used for wireless connections

[XxAssasiNxX]

Yeah router...

[ackmedsgirl666]

alright well in that case you can either directly hook an internet usb into the back of your xbox or use an ethernet cord hooked from the back of your router to your xbox but in my opinion i suggest using a usb. its also easier. i dont know if you have one but if not they can be easily bought

[HunterSteele]

yes modemin technical terms a modem is what is used for ethernet not direct wireless and a router is what is used for wireless connections
No, a modem modulates and demodulates the cable or DSL signal to provide your connection, whereas as router enables you to share that connection. You can connect to a router with an ethernet cable if you're close enough.

XxAssasiNxX, they are not the same thing, so when you ask for help it's important to use the right word, otherwise we can't help you.

Go into your router's settings and forward these ports:

Port 88 UDP
Port 3074 UDP and TCP
Port 53 UDP and TCP
Port 80 TCP

Let me know if you can connect after that.

hook an internet usb into the back of your xbox or use an ethernet cord hooked from the back of your router to your xbox but in my opinion i suggest using a usb. its also easier. i dont know if you have one but if not they can be easily bought
Do you mean a mobile internet stick? Those cost a monthly fee for the data plan and still doesn't solve the OP's problem with his router, and they have a lot of lag for gaming. Or do you mean an Xbox 360 wifi adapter? I'm assuming he has one of those already if he's connected to his router wirelessly before.