Help me troubleshoot guys

[Neverender]

Last night I restarted my computer to comply with the annoying-as-tits Windows 7 Updates. When I did, the laptop fucking went apeshit at 4 this morning with a loud 8-bit BEEEEEP that didn't stop. So being pissed off I hauled out the Cord and took out the battery to get it to stop.

I booted it up this morning, told me to restore the computer. I restored the computer. Now my Fn key won't work, the arrow keys don't work, the [letter after Y] key won't work either.

I can't change volume, the Question mark key won't work, Pressing the Left shift (But not the right shift) causes me to paste hundreds of lines of garbled text.

Pressing the Up arrow and Down arrow at the same time produces an M.

Tl;Dr; Toshiba fucking sucks. What the fuck is wrong with my laptop

[Thunduhbuhlt]

Sounds like you fucked something up when either you installed the updates or when you restored your computer. I would try to restore again completely and make sure you follow the steps word for word and see if it gets back to acting normal.

[Rayquaza]

Have you checked the Toshiba Website for driver updates and/or software? On my computer, Samsung have released the software that allows the Fn key to work by downloading the Samsung Support thingy.

[Neverender]

Have you checked the Toshiba Website for driver updates and/or software? On my computer, Samsung have released the software that allows the Fn key to work by downloading the Samsung Support thingy.

I did, but it's so insane trying to get the correct driver without going in circles I don't have enough cigarettes left to try it again.

[Rayquaza]

I did, but it's so insane trying to get the correct driver without going in circles I don't have enough cigarettes left to try it again.

Do you have a factory restore partition? Could use that, if worse comes to worse.

[Blueeyes]

Yeah. If you have a factory restore drive or partition, restore it from that.

If you don't... I'd call up Toshiba :p
1 - (800) 457-7777

[Commander Thor]

Let's all continue to ignore the loud continuous hardware beep, you know, the one that's usually indicative of a hardware problem. This particular beep, is usually caused by a power issue (Depending on the brand/model, but on the vast majority of computers, a long continuous beep usually means power issue). I really don't think it's a software issue, because most of the keyboards on laptops are connected via a ribbon PS/2 connection, making them 'hardware' devices (Unlike USB, where they become a peripheral device). I make this distinction because the PS/2 keyboard standard has to allow the keyboard to interface with the hardware directly, meaning that your shift key, 'the letter next to Y', and your arrow keys should all work flawlessly. The only thing that would make me think it's a driver issue is the FN key not working, as that's controlled by a supplemental 'feature' driver.

I'm going assume for a second here that it is a software issue though, because that's the easiest to fix.
I know you said that it had you do a restore when you booted it up, but it's probably best to perform another system restore manually, going back before whatever restore point you used previously (Usually finding the oldest one that you can (If you haven't installed anything important between then & now) is best). Sometimes the drivers contained in the restore points can become corrupted, or if you haven't restarted your computer in a while, the driver in memory (The one that's actually being used) will continue to work, while the corrupted driver on the disk will be included with the restore point.
So, try a system restore to the oldest restore point you can find, then report back.

If it continues acting up, I find it highly unlikely that it's a software issue. The fact that it was producing a long continuous beep concerns me. Seeing that it usually means a power issue, it's possible a power surge happened, which could have messed up the controller board for the keyboard (And who knows what else inside).


Edit: As far as the Windows updates, that's more than likely a coincidence. With them happening on a weekly basis, you're bound to have some sort of issue around the time of an update. The problems are usually not caused by the updates though. Unless you have 'Microsoft Update' enabled, allowing you to update your drivers automatically through Windows update as well.

[Neverender]

Let's all continue to ignore the loud continuous hardware beep, you know, the one that's usually indicative of a hardware problem. This particular beep, is usually caused by a power issue (Depending on the brand/model, but on the vast majority of computers, a long continuous beep usually means power issue). I really don't think it's a software issue, because most of the keyboards on laptops are connected via a ribbon PS/2 connection, making them 'hardware' devices (Unlike USB, where they become a peripheral device). I make this distinction because the PS/2 keyboard standard has to allow the keyboard to interface with the hardware directly, meaning that your shift key, 'the letter next to Y', and your arrow keys should all work flawlessly. The only thing that would make me think it's a driver issue is the FN key not working, as that's controlled by a supplemental 'feature' driver.

I'm going assume for a second here that it is a software issue though, because that's the easiest to fix.
I know you said that it had you do a restore when you booted it up, but it's probably best to perform another system restore manually, going back before whatever restore point you used previously (Usually finding the oldest one that you can (If you haven't installed anything important between then & now) is best). Sometimes the drivers contained in the restore points can become corrupted, or if you haven't restarted your computer in a while, the driver in memory (The one that's actually being used) will continue to work, while the corrupted driver on the disk will be included with the restore point.
So, try a system restore to the oldest restore point you can find, then report back.

If it continues acting up, I find it highly unlikely that it's a software issue. The fact that it was producing a long continuous beep concerns me. Seeing that it usually means a power issue, it's possible a power surge happened, which could have messed up the controller board for the keyboard (And who knows what else inside).


Edit: As far as the Windows updates, that's more than likely a coincidence. With them happening on a weekly basis, you're bound to have some sort of issue around the time of an update. The problems are usually not caused by the updates though. Unless you have 'Microsoft Update' enabled, allowing you to update your drivers automatically through Windows update as well.

I should also mention, now since this happened whenever I turn on the computer it asks me to select which Operating System to use.

I can get by using ALT Codes (Alt+63, Alt+122, Alt+47) for a short while, but the Arrow keys are the absolute killer. ANyways, I'll do a restore and see what I can't get out of it.

Yeah. If you have a factory restore drive or partition, restore it from that.

If you don't... I'd call up Toshiba :p
1 - (800) 457-7777

I called Toshiba only to find out they don't serve Canada. (Who the fuck decided that two nations with billions of dollars worth of trade in such close geographical and lingual terms must use separate help lines)

So I Called Canadian Toshiba, They didn't help much. They told me to reboot it again. I told them that the only Reboot this computer is getting is my fucking boot through the screen.

[WillGind]

Check your system event logs, your looking for a critical error at about the time of the occurrence. Paste the results here and I can fix you up. You can find the event viewer in Control Panel ---> Administrative Tools ---> Event Viewer. What you are dealing with sounds like it would be in Windows Logs, under system.

[minecraftmstr]

lol thats sad but im using a toshiba laptop right at this second
but wow...
try to take it to get it fixed

this is funny

I should also mention, now since this happened whenever I turn on the computer it asks me to select which Operating System to use.

I can get by using ALT Codes (Alt+63, Alt+122, Alt+47) for a short while, but the Arrow keys are the absolute killer. ANyways, I'll do a restore and see what I can't get out of it.



I called Toshiba only to find out they don't serve Canada. (Who the fuck decided that two nations with billions of dollars worth of trade in such close geographical and lingual terms must use separate help lines)

So I Called Canadian Toshiba, They didn't help much. They told me to reboot it again. I told them that the only Reboot this computer is getting is my fucking boot through the screen. this makes sense

[Largest]

It's the RAM or the graphics card. Either one of those have blown out.