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Heatbomb21
March 29th, 2012, 11:16 AM
Recently, I've been using my computer, and pretty often it will close out whatever I'm doing and attempt to shut down. I think it has something to do with the games I play or when I open Steam, because whenever I try to open Steam or Minecraft, within 5 minutes, it will shut itself down again. Steam is the only thing giving me time to cancel the force shutdown, Because it says that it's holding the pc up. I've run a virus scan and cleaned up my minecraft folder, but it persists. It's REALLY Getting annoying. I've let it shut down twice to see if it were Windows Update, but alas.

Could I get some help please? My computer is an Acer Aspire 7750Z-4623.

Thanks.

project_icarus
March 29th, 2012, 12:24 PM
This happens to me on the three Acer Aspire's I've used. I'm not so sure myself, but you could try pressing the windows key and typing in "shutdown -a" (without quotes) if you can type that fast enough, you could give that a try maybe?

Rayquaza
March 29th, 2012, 01:02 PM
A laptop must not be able to overheat, it must be kept ventilated. Keep the laptop on a slightly raised surface, from the back.

Your computer may be running out of memory and shutting itself off. If you have less than 2GB of memory and you're a typical PC gamer, i'd recommend upgrading.

MattVon
March 29th, 2012, 02:47 PM
A laptop must not be able to overheat, it must be kept ventilated. Keep the laptop on a slightly raised surface, from the back.Good tips.

Your computer may be running out of memory and shutting itself off.Er... No it doesn't.


To OP, there can be many of reasons why it may be doing this. Personally, I'd say it's some malicious or possibly something may not be installed correctly. You said you've scanned it, well say if was a virus/malware/Trojan, etc. Your scan is pointless, why? Because it clearly got installed and if you had an A/V installed previously, it clearly failed to prevent infection. If you haven't already, scan with Malware Bytes (free) and see what pops up, also if a shutdown occurs during scanning it'd be best to run in Safe Mode. (Press F8 constantly when system is booting up - If you reach Windows Logo then you've missed it, and it may be a different key).

Safe Mode can be a good method to see how your system responds, since it only loads the extreme basics to run, thus stopping custom installed applications and so on (most anyway).

You can also check Event Viewer, to see if anything has been logged (but that gets loads of logs every minute, so if you do read it don't be concerned if you have tons).

Heatbomb21
March 29th, 2012, 05:52 PM
This happens to me on the three Acer Aspire's I've used. I'm not so sure myself, but you could try pressing the windows key and typing in "shutdown -a" (without quotes) if you can type that fast enough, you could give that a try maybe?

i've tried it, and it seems to work so far. Thank you very much.

A laptop must not be able to overheat, it must be kept ventilated. Keep the laptop on a slightly raised surface, from the back.

Your computer may be running out of memory and shutting itself off. If you have less than 2GB of memory and you're a typical PC gamer, i'd recommend upgrading.

Ok. I'll use my fan more often. Thanks.

Good tips.

Er... No it doesn't.


To OP, there can be many of reasons why it may be doing this. Personally, I'd say it's some malicious or possibly something may not be installed correctly. You said you've scanned it, well say if was a virus/malware/Trojan, etc. Your scan is pointless, why? Because it clearly got installed and if you had an A/V installed previously, it clearly failed to prevent infection. If you haven't already, scan with Malware Bytes (free) and see what pops up, also if a shutdown occurs during scanning it'd be best to run in Safe Mode. (Press F8 constantly when system is booting up - If you reach Windows Logo then you've missed it, and it may be a different key).

Safe Mode can be a good method to see how your system responds, since it only loads the extreme basics to run, thus stopping custom installed applications and so on (most anyway).

You can also check Event Viewer, to see if anything has been logged (but that gets loads of logs every minute, so if you do read it don't be concerned if you have tons).

I simply love flawless logic. I'll install MalwareBytes as a precaution for when my subscription expires for Norton 360, but I don't think a virus is the issue as of now. Thank you.

Update:

My battery died and when I restarted it, it happened again. "shutdown -a" didn't work and it shut down when I opened my settings...

:(