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Old April 11th, 2017, 06:11 AM   #1
Anthem
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Exclamation Chat room

Since Chrome has disabled Java applets in their browser, I'd suggest moving chat over to something more modern. Java applets are being phased out, even the <applet> tag which those rely on has been deprecated and many browsers no longer support it (and for good reason, too). Not only that, but most mobile devices don't support it.

I'd suggest moving to something else whenever possible, as it might effect how many people will use it.
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Old April 11th, 2017, 07:32 AM   #2
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Quote:
Originally Posted by Anthem View Post
Not only that, but most mobile devices don't support it.
There is a mobile version of the chatroom available, that doesn't need java or anything.



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Old April 12th, 2017, 01:04 PM   #3
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I would suggest moving away from a Java based program. Besides the technological disadvantages and security risks with it, so far Chrome and Edge have dropped Java support. And just last month Firefox issued an update to their system, dropping support for addons such as Java, meaning that any one who downloads a current version of Firefox will not be able to use Java without browser modifications. I believe Safari still supports it, but for Windows users that is not an option. When the Big Three of the browser business drop a feature required for your system, you probably need to re-evaluate your system.

Last edited by PlasmaHam; April 12th, 2017 at 01:13 PM.
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Old April 12th, 2017, 01:58 PM   #4
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Default Re: Chat room

I'm pretty sure that many chat alternatives have been explored (and even experimented and trialed) by the admins. The issues that no one ever thinks about is that the chatroom needs to suit the needs of VT, and that includes the ability to customize and fully moderate it. This specific chat was chosen because it meets those needs. I know connection and java issues are a pain in the ass, but the one we currently have really is the best they can do and still be fully moderated (with mod tools and full chat logs).
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Old April 12th, 2017, 03:35 PM   #5
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I've seen forums with chats that allowed moderating and logs without add-on downloads. They are out there and I imagine more will be developed as add-ons like Flash and Java are faded out. I am not telling you to completely abolish the chat system, but the current chat system is excluding people due to factors outside of their control. That is like saying that it is perfectly fine to exclude VT from Mac's because the current system doesn't allow it, and just being okay with that, and telling Mac users that they are just being whiny children when they complain about it.

I am just suggesting that the admin keep the existing chatroom, but also to continue looking into alternatives to replace it .

EDIT: Here is the official update release from Mozilla that removes Java functionality, in case you were not trusting of my claims.

Last edited by PlasmaHam; April 14th, 2017 at 09:24 PM. Reason: add link
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Old April 16th, 2017, 01:55 PM   #6
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Default Re: Chat room

well I tried both on a windows 7 pc a windows 10 pc and a school issued tablet and never managed to get in the chatroom...

I hope it helps...
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Old April 18th, 2017, 10:28 AM   #7
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What Emerald Dream said is correct. To find a chat room with the security preferences we require, and that gives logs and customized to our needs, is not easy. We'be spent money on testing others and really looked into it, but we ultimately just couldn't find anything, especially anything that could integrate to the site, which we really do need. Especially with the nature of some parts of the site, we can't trust any 3rd party sites or anything, which is why we require the full integration. We know that Java isn't widely supported anymore, which is why we purchased the mobile edition, and in my announcement, listed how to go about downgrading your java to a supported version so that chat will work. And I've used it on both a mac and a windows and it works on both.

We are always looking into how to upgrade the chat better, but ultimately, we went back to this because it wasn't 6+ months of no chat due to us looking and ultimately decided to go back to this, at least temporarily. As we find better options, we will absolutely be looking at switching, but it just isn't possible right now as much as we'd like. Also, remember that these cost $200+ and neither myself or mike is made of money, so these extra things are gifts, not givens, and we're trying our best with what we can do.

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Old April 18th, 2017, 02:00 PM   #8
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I am well aware of the financial and technical problems. However, neither you or Emerald Dream has yet acknowledged the problem I keep bringing up. Your announcement on the chat are based upon the basis that Firefox supports Java. But Firefox no longer supports Java via a recent update, so for anyone who downloaded Firefox since March, your announcement is useless

I am just saying that you need to update your chat room instructions to exclude Firefox, as just like Chrome it no longer supports Java. And make an update acknowledging a mobile version, because prior to this thread I had no idea one existed.

Last edited by PlasmaHam; April 18th, 2017 at 02:05 PM.
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Old June 11th, 2017, 09:52 PM   #9
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I do not know anything goes wrong with the chat room? I tried a lot..it never opens
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Old June 19th, 2017, 08:43 PM   #10
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Default Re: Chat room

Quote:
Originally Posted by Endeavour View Post
There is a mobile version of the chatroom available, that doesn't need java or anything.
How does one access this mobile version?
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Old June 20th, 2017, 12:05 AM   #11
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Default Re: Chat room

Quote:
Originally Posted by whoapuberty View Post
How does one access this mobile version?
When you click the chat room link in the top bar, if you're on a a mobile device you should be taken to a screen like this:


If you then click that link it should work for you.



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Old June 20th, 2017, 08:39 AM   #12
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Default Re: Chat room

Quote:
Originally Posted by Endeavour View Post
When you click the chat room link in the top bar, if you're on a a mobile device you should be taken to a screen like this:
image

If you then click that link it should work for you.
I thought chat was down. And when I click "click to start chat room" a new page opens saying "error loading account settings"

Am I missing something?
It's been like that while now from what I remember. That's why I figured it was down cause nobody's ever on it
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Old June 20th, 2017, 09:17 AM   #13
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Quote:
Originally Posted by Just JT View Post
I thought chat was down. And when I click "click to start chat room" a new page opens saying "error loading account settings"

Am I missing something?
It's been like that while now from what I remember. That's why I figured it was down cause nobody's ever on it
Oh, I didn't realise that.



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Old June 20th, 2017, 11:53 AM   #14
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Default Re: Chat room

Quote:
Originally Posted by Endeavour View Post
Oh, I didn't realise that.
It could be me, idk, or the device or something.
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Old June 20th, 2017, 12:17 PM   #15
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Originally Posted by Endeavour View Post
Oh, I didn't realise that.
That is exactly the error I get as well. So is there currently no functioning chat room?
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Old June 20th, 2017, 01:49 PM   #16
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Quote:
Originally Posted by Endeavour View Post
Oh, I didn't realise that.
Quote:
Originally Posted by Just JT View Post
It could be me, idk, or the device or something.
No, I get that error message too.

I'm accessing the site through Firefox on Android if that helps anything.


Though on a different point, are the staff still working on that new chat idea they polled us about earlier? I'm just curious, since we haven't heard anything in a month.

Last edited by PlasmaHam; June 20th, 2017 at 01:53 PM.
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Old June 20th, 2017, 02:07 PM   #17
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Honestly, I didn't realize our chatroom wasn't currently functioning either. I don't know, I'll look into it and get back to you by the end of the week.

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Old June 20th, 2017, 07:59 PM   #18
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Default Re: Chat room

Quote:
Originally Posted by PlasmaHam View Post
No, I get that error message too.

I'm accessing the site through Firefox on Android if that helps anything.


Though on a different point, are the staff still working on that new chat idea they polled us about earlier? I'm just curious, since we haven't heard anything in a month.

Quote:
Originally Posted by Elysium View Post
Honestly, I didn't realize our chatroom wasn't currently functioning either. I don't know, I'll look into it and get back to you by the end of the week.
I'm in safari, apple devices, cool, I thought it was like a common knowledge and was being worked on myself.
Feel bad I didn't say anything before
Updates are always a good thing.
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Old June 22nd, 2017, 04:46 PM   #19
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I always get this message

Quote:
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Service temporarily unavailable. Please try again in a few minutes.





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Old June 22nd, 2017, 07:12 PM   #20
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Yeah, we found the issue. Should be back up and running by tomorrow.

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